Overview
Illness or injury can cause various worries and anxieties in daily life. At General Consulting Office, specialized medical social workers (certified social workers) are available to provide consultation to patients and their families at such times. Depending on the content of the consultation, we will consult with doctors, nurses, public health nurses, registered dietitians, pharmacists, etc., and will also refer patients to government agencies, counseling agencies, and medical institutions as necessary.
We respond to such inquiries
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When you suddenly become ill or injured, you don't know where to start.
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I'm worried about medical expenses and living costs.
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I am worried about working, going to school, and living at home while suffering from an illness or disability.
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I was told that I can be discharged from the hospital, but I am worried about the care and daily life I will receive after I leave.
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I would like to be introduced to hospitals and facilities that I can use.
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Other problems or concerns that you don't know who to talk to
Systems available to patients
<For those worried about paying medical expenses>
<For those who are worried about their financial situation due to a loss of income caused by illness>
<For those who want to know about support for daily life>
There are various other systems available depending on the patient's condition, so please feel free to contact us.
The following consultation desks are available:
You can request an interpreter
We request interpretation from an organization (approved by Kanagawa Prefecture) that provides medical interpretation for people whose native language is not Japanese.
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As a general rule, advance reservations are required.
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There will be charges.
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Available languages: Spanish, Chinese, Portuguese, Korean, Tagalog, Thai, English, Vietnamese, Cambodian, Laotian, Russian, French, Nepali
Accommodation for patients and their families is available
We have a patient and family accommodation facility called "Kamome no Ie" that we operate for patients and their families who need to stay in the area from their distant homes in order to receive bone marrow transplants.
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Advance reservations are required.
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It may not be available in some circumstances.
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There will be charges.
Usage Guide
If you have any problems, please feel free to contact us.
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Reception desk Hospital 1st floor General Consulting Office
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Reception hours: Monday to Friday 9:00-15:00, 1st, 3rd and 5th Saturdays 9:00-12:00 (excluding closed days)
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As a general rule, reservations are required. Please contact us at the counter or by phone.
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We take care to ensure that patients do not suffer any disadvantages as a result of consulting us.
TEL
0463-93-1121（代表） 内線：6141～6144
